Courses in Brief
| Diploma Courses | Duration |
| DC 1 – Diploma in Travel & Tourism Operations | 9 Months |
| DC 2 – IATA/UFTAA Foundation Diploma in Travel & Tourism | Months |
| DC 3 – Advanced Diploma in Travel & Tourism Management | 4.5 Months |
| DC 4 – IATA/FIATA Cargo Introductory Diploma Course | 4.5 Months |
| On The Job Training and Project Work | 3 Months |
| All above courses are stand-alone courses. Courses 1-3 can be taken as a full package. On the Job Training (OJT) is a must for Courses 1, 3 and 4. For those who opt for full package of courses 1-3, OJT may be taken either with 1 or 3. | Remarks |
| Certificate Courses | Duration |
| CC 1 – English for Travel & Tourism Level 1 | 48 Hours |
| CC 2 – English for Travel & Tourism Level 2 | 48 Hours |
| CC 3 – Advanced English for Travel & tourism | 80 Hours |
| CC 4 - Travel and Tourism Sales & Marketing | 64 Hours |
| CC 5 - Global Distribution System – Sabre | 64 Hours |
| CC 6 - Global Distribution System – Galileo | 64 Hours |
| CC 7 - Global Distribution System – Amadeus | 64 Hours |
| CC8 - Geography in Travel Planning | 48 Hours |
| CC 9 - Tours and Accommodation | 48 Hours |
| CC 10 - Air Fares & Ticketing | 192 Hours |
| CC 11 - Travel Work Ethics | 48 Hours |
| CC 12 - Airport Operations | 48 Hours |
| CC 13 - Travel Accounting | 48 Hours |
| CC 14 - An Introduction to Air Cargo | 32 Hours |
| CC 15 – English for Cargo Handling | 48 Hours |
Course Objectives
Up on completion of Course 1, the participant will get a thorough knowledge in:
- History of world transport modes
- Travel Formalities
- The role of a Travel agent in Travel & tourism Business
- The Basics of travel geography.
- Technology in Travel & Tourism Operations.
- The proper documentations needed to travel internationally and how to obtain them.
- How the ground transportation system works including rail, cars, and bus tours.
- How hotels are rated, priced, as well as the difference between a hotel and a resort.
- Cruises – how to read and understand brochures, match the client to the proper ship, and explain the value of cruising.
- Various types of tours from escorted to independent.
- Travel & Tourism marketing.
- Basic formats used by the airlines to book flights, price tickets; build the Passenger Name Record (PNR) and issue tickets
- How to change or cancel PNRs.
- How to book cars and hotels in the computerized reservation system.
- Travel & Tourism English and professional communication with a focus on customer care.
- Sabre and Galileo Computerized Reservations and Ticketing Systems
- Passenger Air Tariff
- Journey Vs. Pricing Unit Concept
- Global indicators
- Fare selection Criteria
- Currency Rules
- Specified Routing
- One Way Through Fare Construction
- Return/Circle trip Fare Construction
- Add – ons
- Mixed Class Travel
- Credit Cards
- Taxes Fees and Charges
- Special fares
- Billing and Settlement Plan
Upon completion of Course 2, the participants will get the basic knowledge in:
The Third Course will equip the participants with
- A complete knowledge of work ethics
- Advanced English for Tourism
- A knowledge in Airport operations
- Travel Accounting
- An introduction to Air Cargo
- Amadeus, the reservations and ticketing system
The Fourth Diploma's Objectives are
- Understand the major airports and airlines worldwide.
Calculate duration of shipment using the International Time Calculator- Locate major cities and countries on a map
- Make appropriate arrangements and reservations for international air cargo shipments
- Calculate correct rates and charges for general cargo and special cargo (specific commodity and class rates)
- Complete Air Waybills in accordance with applicable IATA rules and procedures
- Identify and recommend the best cargo rates to clients